Terms of service

Terms of Service

By visiting or purchasing from pillowle.com, you agree to the terms outlined below. Please take a moment to read through them. If you do not agree, we kindly ask that you do not use our website or services.

1. Acceptable Use You are welcome to use our website for lawful purposes only. You agree not to interfere with the normal operation of our site, attempt to access accounts that are not yours, or engage in any activity that could cause harm to other users or our systems. We reserve the right to restrict access for anyone found in violation of these terms.

2. Product Information We do our best to present accurate product descriptions, pricing, and images. That said, colors may appear differently depending on your screen settings, and measurements may vary slightly by manufacturer. Pricing and availability are subject to change without prior notice.

3. Orders and Payment When you place an order, you confirm that your payment details are accurate and that you are authorized to use the chosen payment method. We accept the payment options listed on our Payment Policy page. All transactions are processed securely and we do not store full card details on our servers.

4. Shipping Full details about delivery times, carriers, and shipping procedures are available on our Shipping Policy page. You are responsible for entering a complete and accurate shipping address. We cannot be held responsible for delays resulting from incorrect information provided at checkout.

5. Returns and Refunds Our return and refund process is outlined in full on our Return & Refund Policy page. We encourage you to review the eligibility requirements and timeframes before submitting a request.

6. Intellectual Property All content on this website β€” including text, images, logos, and graphics β€” belongs to Pillowle or its respective licensors. You may not copy, distribute, or use any content for commercial purposes without our written permission.

7. External Links Our website may include links to third-party sites for your convenience. We are not responsible for the content or services found on those sites, and visiting them is entirely at your own discretion.

8. Limitation of Liability To the extent permitted by applicable law, Pillowle is not liable for indirect or consequential damages arising from the use of our website or products, delays or errors related to shipping, or issues caused by third-party carriers or services.

9. Governing Law These terms are governed by the laws of the State of New York, United States. Any disputes arising from these terms will be handled exclusively in the courts of New York, NY.

10. Updates to These Terms We may revise these terms from time to time. Changes take effect as soon as they are published to our website. Continuing to use our site after an update means you accept the revised terms.

11. Contact Us πŸ“§ support@pillowle.com πŸ“ž +1 315-352-8744 πŸ“ 50 E 29th St, Suite 302, New York, NY 10016, United States πŸ• Monday – Friday, 9:00 AM – 5:00 PM CST